There’s no doubt 2019 is going to be a time of change. With the country unsure as to how Brexit is going to play out many are looking at buying their goods and services as locally as possible, from people and companies they know and trust. There is much to gained by talking to a specialist in their chosen business, many have years of experience and will help their customers take the right decisions and spend wisely – something that a desktop or mobile can’t do.
This growing trend for ‘shopping local’ also seems to apply when purchasing large items, like houses!
The collapse of eMoov at the end of 2018 – just months after merging with TV property star Sarah Beeny’s Tepilo, left many home sellers fearing they would be out of pocket. Sellers who signed up with eMoov paid the firm a flat fee – many upfront – and there are now concerns that they will lose their money.
Our residential Director Ian Bythell believes this is a further demonstration of why people are increasingly choosing a local high street agency “Whilst it’s never pleasing to see an enterprise fail events like these make people reconsider what agency is all about and we feel validates Petty’s position. You don’t pay us until we’ve delivered a service”
He added: “This is good news for conventional, full service, in-person agents like Petty’s who have stood their ground and defended their industry. Whilst we have always embraced and enhanced our online and tech presence, realising the importance it plays nowadays, we also understand that you can’t commoditise personal service. Helping people move house is a complicated, emotional gauntlet that affects people’s lives. It needs the human touch, in person, to help people through what can often be a complicated and sometimes traumatic process and as the areas only Relocation Network Agents we understand that perhaps better than most.”