Our Pendle offices have received the accolade of being the area’s best agency after extensive research was carried out by the British Property Awards.
Petty were judged by the British Property Awards to be Pendle’s best after our team performed outstandingly in a series of mystery shopping exercises.
The British Property Awards team mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels and Petty’s staff performed so well that they have now been shortlisted for a number of national awards, which will be announced later in the year at a lavish ceremony in London.
Robert McLean from the British Property Awards, said: “Petty’s came out as the best agent in the Pendle area due to the fantastic levels of customer service that they have demonstrated over a prolonged period of time. They should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”
Ian Bythell, our Residential Director, said: “This award is great recognition for our team – we’re extremely proud of them all and how hard they work – plus it’s a great honour to be seen as the best in the area we’re so passionate about.